Howspace supports business, growth and stability in new working conditions

Challenge

At the start of the COVID-19 pandemic, the University of Turku’s TSE exe, which specializes in executive education and development, needed a solution to be able to move events and training packages online as quickly as possible.

Solution

Howspace gave TSE exe a great start when the pandemic forced people to work from home. “It only took us a few days to go through the requirements and needs we had, and Howspace was already responding to our emergency call,” says Customer Relations Coordinator Miia Tammisto-Lehtinen.

Results

• A shared vision, feeling of presence, and technical ease determine the success of online cooperation: According to Ulla Heinonen, Director of TSE exe, the key to the success of implementing Howspace was that the events were not just streamed presentations that the participants could passively watch on their devices. With the help of Howspace, there were interactions between the participants in every part of the learning journey.
• Howspace naturally supports training packages and events: According to Heinonen, convincing people to accept a joint virtual event was a little challenging. Customers had been waiting for face-to-face meetings for a long time, and they showed significant reluctance to move online. There were many requests for postponing their first event until later due to concerns about online participation, but after attending, the participants provided a lot of positive feedback: nobody went offline, and there were no technical issues.