How Xonetic leveraged Howspace’s AI for business transformation

Challenge

Xonetic is a UK-based consultancy specializing in combining cloud-based Digital Technology and Business orientated ways of working, along with experienced people and a partner network in unique ways to power the Digital Energy of Businesses.

The company needed a solution that would streamline their business technology maturity assessment process of the technology and operating model status of their clients.  Xonetic had previously utilized a homegrown tool for conducting assessments, but the tool was coming to an end of life prompting Xonetic to seek a replacement that they could implement without a major investment in time.

Xonetic was looking for a tool that could rapidly collect and analyze data, pinpoint their clients’ pain points, and provide actionable insights and observations to support further consultation opportunities on the implementation of the Business Technology (BT) Standard. Without such a tool, the data collection and analysis procedure would be tedious and time-consuming.

Solution

Xonetic discovered the Howspace platform, which enabled them to build multiple workspaces to do quick temperature checks across organizations that helped identify the hotspots very quickly across the IT and business operating model, process, and tools. This allowed Xonetic to be more agile in getting an entry point to their potential clients. Howspace also helped the company be more efficient in generating data insights and doing analysis. Furthermore, the platform’s AI helped Xonetic to get a succinct understanding of the customers’ challenges and needs.

“The real beauty of Howspace is its AI capabilities and the valuable insights it provides based on user commentary. Before Howspace, gaining insights from conversations was a time-intensive and manual process. Howspace’s AI has streamlined the process and allows visually rich representations of word cloud-related data. Moreover, Howspace has the ability to accurately capture the general themes and sentiment, providing a powerful tool for organizational playback,” Scott Rigler, Director at Xonetic.

Results

• Higher level and better quality reporting: Howspace and its AI insights have enabled Xonetic to get more high-level and high-quality data resulting in more efficient and optimized processes.
• More agile and flexible approach to client work: Using Howspace has allowed for quick data analysis, providing a succinct understanding of the general status and a more efficient and powerful process.
• Getting an entry point into customers very quickly: Xonetic’s improved agility and accuracy in the assessment process have enabled the company to perform temperature checks quickly, resulting in faster progression to the next project phase. “I see that Howspace will have numerous additional applications in the future. Using the platform for rapid maturity assessments has enabled us to quickly engage with customers and conduct detailed conversations based on the survey results. Howspace is the only solution that really fits the bill.”
• Customized look and feel to client projects: Xonetic is able to provide a highly personalized and distinctive appearance to its projects using Howspace’s platform, building workspaces that are customized to the client’s needs. “We really appreciate the ability to work on a number of organizations simultaneously while having a very customized look and feel. For example, in a project we did for the UK University sector, we built a maturity assessment that had a look and feel of each university brand.”