Engaging people for lasting change: How SMS Group drives digital transformation through a people-centered approach

Behind the success of SMS Group’s SAP transformation

Successful digital transformation isn’t just about new systems- it’s about putting people at the center, engaging them to drive real change.

Join us for an 1 hour interactive workshop on April 28, 2025, at 1 PM CEST with:

• Marc Fischer – Project Lead Change Management, SMS Group 
• Claus Pakleppa – Founder & Managing Partner, p4d Consultancy

Discover how SMS Group navigated the complex implementation of SAP S/4HANA, supported by p4d’s consulting services, by fostering engagement, collaboration, and continuous learning across a global workforce.

What you’ll explore in the workshop:

• How SMS Group built a global change network to drive transformation and created a learning culture with a centralized hub for Change Managers and Key Users.
• Best practices for transparent communication and stakeholder engagement.
• Involvement, collaboration, and meaningful dialogue to build commitment and support change for new ways of working.
• How dialogue and AI-powered discussions ensured clarity, buy-in at all levels, action-oriented discussions, and enhanced participation.
• Scalable training strategies to empower employees and ensure adoption.

You’ll also have the chance to learn from other participants and exchange experiences during the interactive workshop.

This session is designed for change leaders, transformation professionals and IT project leaders looking to create scalable, people-centered, and AI-supported change initiatives.